Salesforce.com is the WORST salesforce tool, except for all the others.

I have a lot of gripes with sales force tools, and I’ve yet to find one that is actually functional for all people in the organization.  I think that sf.com did one thing well.  They provided a tool that lets sales managers get a pipeline report and since its an online tool, the minute a sales person updates their information from anywhere in the world, that pipeline is up to date.  No syncing – no installs, etc.